Customer Service

Shipping & Delivery

Handling time:
We ship within 1 business day of Receiving your order.
When the order is Expedited we do our best to ship same day if order is received before 3 pm.

We have several Methods of Shipping:
• Expedited Shipping Flat Fee $10: 2-4 business days
• Overnight, Second Day and many other options with USPS and UPS that you can choose from

Privacy & Security

We respect the privacy of our users and we are committed to keeping your personal information private and secure. By accessing this Site and using the services that we provide, you are accepting the practices described in our Privacy Policy.  Please see our Privacy Policy in detail by clicking Privacy Policy at the Bottom of the Website.

Returns & Replacements

You can return your item within 30 days of your purchase for refund. Shipping and Restocking fees apply if you decide to return the product without a fault of our own.

If we have shipped you the wrong item, we will exchange it without cost.

If your product is defective, we will replace at no cost to you.

Please contact us at info@fastbatts.com to let us know you need a replacement or return, and we will give you instructions. Refunds will be applied once we receive the product in perfect condition.

Ordering

It’s very easy to order on line with us. Also you can contact us at any time with questions about the compatibility of our product for your device, and for any other question you might have about our products.

Payment, Pricing & Promotions

Payments are done through PayPal. We don’t handle credit card information. If you have questions about PayPal Privacy policy please visit their website.

We have promotions that run weekly and/or monthly. We would love the opportunity to keep you updated, please sign up for the newsletter to able to send you coupons and specials.

We do our best to have great quality products at a great price. Also if you are a reseller, integrators or want to buy in bulk, contact us at info@fastbatts.com to give you additional discounts.

Viewing Orders

You can see the status of your orders once you have opened an account. Click My Account link at the bottom of our website, sign in and you will be able to see the status of your orders easily. If you have any questions you can always contact us at info@fastbatts.com

Updating Account Information

It is very easy to update your account information, just click on My Account link at the bottom of our website, sign in and change the information needed. If you have any questions you can always contact us at info@fastbatts.com